Refund policy
Refund Policy
At KLARO, we want you to love what you ordered. If you're not completely satisfied, we're here to help.
Returns You have 30 days from the date of delivery to request a return. To be eligible, items must be unused, in their original condition, and in the original packaging.
Non-Returnable Items
- Items that have been used or damaged after delivery
- Items returned after the 30-day window
Refunds Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be processed to your original payment method within 7–10 business days.
Exchanges If you received a defective or damaged item, we'll gladly exchange it. Please contact us within 7 days of receiving your order.
How to Start a Return Email us at: getklaro.help@gmail.com Please include your order number and reason for return.